11. Accommodations
We want to make sure you can fully participate in the hearing process, and that it is accessible for all participants (including parties, witnesses and lawyers).
An accommodation is an arrangement to remove a barrier so you can participate fully in your hearing. We will accommodate your needs related to a disability or any of the other grounds set out in the Canadian Human Rights Act. We want to remove barriers to provide everyone with equal access to our services.
Anyone who requires accommodation should notify the Registry as early as possible.
Examples of accommodations you can request at a hearing:
- an interpreter if French or English is not your first language;
- breaks during the oral hearing;
- that participants speak loudly or slowly; and
- more time to answer questions.
In addition, we can help you:
- set up your technology for your hearing; and
- access information and publications (including audio recordings of hearings).
We do our best to communicate clearly. If you have questions about anything we send you, please contact us.
If we cannot arrange what you request, we will inform you as soon as possible and do our best to offer a satisfactory alternative.
A party that wants interpretation must notify CART as soon as possible.13
If you need an interpreter at the hearing, we provide the following free of charge:
- Spoken language interpretation (for French and English)
- Sign language interpretation for languages such as American Sign Language (ASL), Indigenous sign languages, and langue des signes québécoise [Quebec sign language] (LSQ)
- Real-time captioning
For interpretation into a language other than French or English, the party requesting the service must notify CART at least 30 days before the hearing. The party requesting that interpretation must pay for the service.14
Ask for an interpreter when you fill out your request, or contact us.